Insights

selective focus photography of assorted-color balloons

Facilitation as Party

The true role of a facilitator is to host an environment of psychological safety that empowers teams to take risks, challenge norms, and execute courageous work.

white and black buildings under blue sky during daytime

Building Market Models: What I Learned from the Wizard of Oz

Because all market models are inherently inaccurate, their true value lies in demonstrating the directionality and ranking of uncertainties to guide pivotal strategic risks.

All Topics

Strategic Clarity

Decision Making

Organisational Design

Strategic Communication

Insight and Analytics

Leadership and Facilitation

selective focus photography of assorted-color balloons

Facilitation as Party

white and black buildings under blue sky during daytime

Building Market Models: What I Learned from the Wizard of Oz

woman holding magnifying glass

Notes on Being a Good Client

people inside playroom

Stop Blaming the Sales Force for a Positioning Problem

moving train near trees

When Change Management Goes Too Far

a row of treadmills in a gym

Why customer complaints never end

pizza on white ceramic plate

Strategy is a choice, not a pizza

white and black buildings under blue sky during daytime

Complicating things is easy

white and black buildings under blue sky during daytime

When Pricing Research Meets the Market

All Topics

Strategic Clarity

Decision Making

Organisational Design

Strategic Communication

Insight and Analytics

Leadership and Facilitation

selective focus photography of assorted-color balloons

Facilitation as Party

white and black buildings under blue sky during daytime

Building Market Models: What I Learned from the Wizard of Oz

woman holding magnifying glass

Notes on Being a Good Client

people inside playroom

Stop Blaming the Sales Force for a Positioning Problem

moving train near trees

When Change Management Goes Too Far

a row of treadmills in a gym

Why customer complaints never end

pizza on white ceramic plate

Strategy is a choice, not a pizza

white and black buildings under blue sky during daytime

Complicating things is easy

All Topics

Strategic Clarity

Decision Making

Organisational Design

Strategic Communication

Insight and Analytics

Leadership and Facilitation

selective focus photography of assorted-color balloons

Facilitation as Party

white and black buildings under blue sky during daytime

Building Market Models: What I Learned from the Wizard of Oz

woman holding magnifying glass

Notes on Being a Good Client

people inside playroom

Stop Blaming the Sales Force for a Positioning Problem